bbe99's Privacy Policy
Your personal information is our highest priority. This policy clearly explains what data we collect, how it is used, and how it is kept secure.
Introduction & Applicability
bbe99 ("we", "our", "platform") provides a safe and reliable online gaming service for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes how bbe99 collects, stores, processes, and where necessary shares your information with third parties.
By using the bbe99 website, mobile platform, or any related services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact us.
This Policy applies together with the Terms & Conditions and Responsible Gaming policy. In the event of any ambiguity, the provisions of this Privacy Policy shall take precedence.
Data Collection — What We Need to Know
bbe99 collects only the information necessary to provide you with a safe, thoughtful, and fair gaming experience. We never collect unnecessary or excessive data.
Identity Information
Information we collect at the time of account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Residential address
Financial Information
Information collected to process transactions and verify payments:
- bKash / Nagad / Rocket number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
Information automatically collected about your device and connection:
- IP address
- Browser type and version
- Device type and operating system
- Cookies and session data
- Login date and time
Gaming Activity Information
Information about how you use the platform:
- Game play history
- Bet amounts and outcomes
- Bonus and promotion usage records
- Session duration
Purpose of Data Use
bbe99 uses your information only for the following legitimate purposes. We never sell your data to third parties for marketing without your permission.
- Account management and verification: Confirming your identity and maintaining account security.
- Payment processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Service improvement: Analyzing data to personalize and enhance your gaming experience.
- Customer support: Resolving your issues quickly and providing accurate assistance.
- Fraud prevention: Detecting unusual activity to keep your account and funds secure.
- Regulatory compliance: Meeting applicable legal obligations and ensuring responsible gaming.
- Communication: Keeping you informed about important account updates, security alerts, and service changes.
Data Sharing & Disclosure
bbe99 never sells, rents, or transfers your personal information to third parties for commercial purposes. However, sharing data may be necessary in the following limited circumstances:
Payment Providers
Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete financial transactions. These partners are committed to data protection.
Security Services
Limited data may be shared with trusted security partners to detect fraud and ensure cybersecurity.
Legal Obligations
Providing information to authorities may be required on the basis of a court order or legal requirement. This occurs only where legally mandatory.
Data Security & Protection Measures
bbe99 takes industry-leading technical and organizational measures to protect your information. Our security infrastructure consists of the following elements:
- SSL/TLS Encryption: All data transmission between your browser and our servers is protected by 256-bit SSL encryption. This ensures that your personal and financial information cannot be read or altered by anyone during transfer.
- Secure Data Storage: All sensitive information stored on our servers is kept in encrypted form. Passwords are never stored directly — only one-way cryptographic hashes are used.
- Access Controls: Your information can only be accessed by authorized bbe99 staff, and only to the extent necessary to provide the service. Every access is logged and audited.
- Two-Factor Authentication (2FA): We support and encourage two-factor authentication to enhance account security.
- Regular Security Audits: Our systems are regularly tested by independent security experts to identify and address any vulnerabilities quickly.
- Firewall & Intrusion Detection: Our infrastructure is protected by advanced firewalls and real-time intrusion detection systems.
However, no digital system is entirely free from risk. We advise you to keep your account password strong and unique, and never share it with any third party.
Cookie Policy
bbe99 uses cookies to improve your browsing experience and ensure the functionality of the service. Cookies are small text files that your browser stores on your device when you visit our website.
Essential Cookies
These cookies are essential for the basic functionality of the website — maintaining login sessions, storing security tokens, and remembering language preferences. They cannot be disabled.
Analytics Cookies
To understand which pages are visited most and how users navigate the platform. This information helps improve the quality of the service.
Functional Cookies
To remember your preferences, settings, and personalization options — such as your preferred game category or display language.
Cookie Controls
You can disable non-essential cookies from your browser settings. However, this may limit some functionality of the platform.
Data Retention Period
bbe99 retains your information only for as long as necessary. The following retention policy applies:
- Active account data: Complete information is retained for as long as your account remains active.
- Transaction records: Financial transaction data is retained for a defined period based on legal and regulatory requirements.
- After account closure: When an account is closed, personal information beyond required legal records is deleted or anonymized within a reasonable time.
- Responsible gaming records: Information relating to self-exclusion or restriction requests is retained for a specific period to ensure safety.
Your Rights
Every user registered at bbe99 has the following rights regarding their personal information:
Right to Access
You can find out at any time what information we hold about you and how it is being used.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected. We will make the necessary corrections as quickly as possible.
Right to Erasure
You can request deletion of information that falls outside legal obligations.
Right to Object
You can object to the use of your information for specific purposes, particularly in relation to marketing communications.
Data Portability
You have the right to request a copy of your information in a machine-readable format.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be temporarily limited.
To exercise any of the rights listed above, contact us at [email protected]. We will respond to your request within 30 days.
Protection of Minors
bbe99 is a platform strictly closed to anyone under the age of 21. We never knowingly collect information from minors or allow them to create accounts.
Age verification by providing a date of birth at account registration is mandatory. If we become aware that a user is under 21 years of age, the relevant account will be closed immediately and the data will be deleted.
If you believe a minor is using our platform, please notify us at [email protected].
Policy Changes
bbe99 reserves the right to update this Privacy Policy as needed. For any changes:
- The updated date will be published on this page.
- For significant changes, we will send a notification to your registered email.
- Continued use of the platform after an update will be considered acceptance of the new policy.
- If you do not agree to any changes, you may close your account and request deletion of your data.
We advise you to review this policy regularly so that you are always up to date.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, contact bbe99. Our team is available 24/7 to assist you.
Support Center
Your privacy matters greatly to us. Every request you make at bbe99 is handled with the highest level of attention and care.
For any privacy-related complaint or request, including "Privacy Request" in the subject line of your email will allow our specialist team to respond more quickly.
For more related information, visit our Terms & Conditions and Responsible Gaming pages.